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AI agents for real-estate teams

Relay builds and operates AI agents around your workflows, from customer-facing conversations to internal team support.

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QualificationSchedulingDeal managementRisk & compliance
WHAT RELAY IS

A unified system.

Relay connects the conversations, tools, and operating context around your team so each AI agent can act inside the way your real-estate business already runs.

WHAT WE OFFER

Agents forreal-estateworkflows

Relay builds AI agents around the work real-estate teams run every day — from enquiries, viewings and listings to applications, transactions, client follow-up and team operations.

Sales Digital Concierge

Turns buyer enquiries into qualified opportunities by answering property questions, understanding requirements, matching suitable stock, and handing agents context-rich leads.

Rental Digital Service

Moves rental prospects from first enquiry through qualification, matching, viewing coordination, application steps, and a clean handoff to the rental team.

Buyer Matching & Viewing Agent

Matches buyers to suitable available stock, coordinates workable viewing times, and gets serious prospects in front of an estate agent faster.

Rental Application & Evidence Agent

Issues application requirements, collects supporting documents, follows up outstanding items, and keeps applicants moving toward a complete application.

Seller & Property Onboarding Agent

Captures seller, property, mandate, and supporting information upfront so agents start with a cleaner record and less back-and-forth.

Sales Handover & Follow-Up Agent

Gives estate agents qualified opportunities with the context they need, then keeps good leads moving when immediate follow-up is not possible.

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WHY TEAMS CHOOSE RELAY

Built for real estate workflows.

Faster response. Less admin. More viewing momentum.

Relay automates the first response across every enquiry, protecting your time and accelerating qualified viewings.
Industry benchmark

21×

Higher qualification odds

Responding within 60 seconds dramatically increases the likelihood of a qualified outcome.

Relay capability

<60sec

First-response capability

Average time to engage every new enquiry.

Relay capability

24/7

Always-on coverage

Never miss an enquiry, day or night.

Industry signal

86%

Communication satisfaction

AI concierge users report higher communication satisfaction.

Automation benchmark

70–80%

Straight-through processing

Routine document and admin workflows can move automatically, with exceptions routed to your team.

THE PROCESS

Research.Build. Prove.Operate.

We start by understanding the workflow, then build, test, and operationalise the right agent system with you. Each stage reduces risk, proves value, and moves the workflow closer to a reliable production rollout.

01Audit

We map the current workflow, surface friction points, and identify where an agent can create the most value.

02Prototype

We design and build a focused Relay prototype around one high-value workflow so the team can see the system in action.

03Pilot

We test the workflow in a controlled live setting, validate the handoffs, and refine the agent around real usage.

04Production

Once the workflow is proven, we harden the system for day-to-day use with the right integrations, controls, and operating structure.

05Managed Relay

Relay stays involved after launch with support, optimisation, and ongoing workflow management as the operation evolves.

Contact

See how Relay works for your team.

Tell us about your team and we’ll show you how Relay can support your inquiry, viewing, and application workflow.